If you have a new dog companion—or want to adopt one—here’s a story full of facts that tells you everything you need to know.
There’s nothing more exciting than getting a dog! Join Sophie’s new human family as they prepare their home for her and introduce her to life as a beloved pet. Follow along as they learn about bedding and bowls, treats and training, walks and washing—and even an unexpected dog show! Factual notes run alongside the simple story, offering tips that will help turn tentative dog adopters into doting experts.
Fast Delivery and Professional Packaging
Our long-standing relationships with UPS FedEx DHL and other carriers around the world allows us to offer a range of shipping services. Our warehouse staff are highly skilled and will pack your items according to our exact and precise specifications. Before they are shipped the goods are thoroughly examined and secured. We deliver to hundreds of thousands of customers each day across various countries. This shows our commitment to become the biggest online retailer on earth. The warehouses are located situated in Europe as much as they are in the USA.
Note: Orders with more than one item are assigned a processing period in accordance with the item.
Before shipping, we will examine the items ordered thoroughly. Today, the majority of orders will be delivered within 48 hours. The expected delivery time is 3 to 7 days.
Returns
Due to multiple entities such as the factory and the warehouse, we cannot completely manage our stock. The levels of stock can change at any time. Be aware that your order may be out of stock once the order is placed.
The policy is 30 days. If 30 days have gone by since your purchase however, we're unable to give an exchange or refund.
You can only return a product if it is unused and in the same condition as when you first received it. You must have the item in its original packaging.
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